diary
everyday i'm learning new things,
new cases, how to handle, how to escalate,
how to listen attentively and focus,
how to find info in a faster speed,
how to read system....
how to relax when i feel suffocated
settle every open tickets before your offday to avoid going office on the offday
i'm very struggling, everyday we are wondering why we pick this job
(because it's the company who hire us lolx)
but, what keeps me motivated, is
i keep reminding myself the REASONS i choose this
the PUSH that will push me on
especially when our Nelly & our seniors trained us for 21days & we just leave like that in a few days?
wasted right?
i heard stories from seniors, those that manage to stay for more than a year
most of them think to quit on the first days, or first week
but if you keep telling yourself to stay for one more week
eventually after a month, after you adapted to it,
you will not be that struggling anymore.....
in the past i was too pampered,
too fragile until i couldn't manage a single little thing here
if time could turn back to the past, i will choose to let myself grow everyday
having said so, the mentally & physically tiredness also
i'm still adjusting to it now~
student's life are free, no class, either you can stay at home or go out enjoy
working life, your time are being tied to the company
perhaps due to stress, i'm okey with only a breakfast & lunch at 3pm
i'm not hungry at all after i reach home at night
*found one of my senior looks 60% alike like my cousin bro
& he is one of my 1-to-1 trainer also, then we can click easily after i show him my bro's pic
similar face, similar talkin style, but diff size bit hahaha~~
i'm lucky we came in as a group of trainees
i'm lucky with all the support systems i have
everyday i'm thanking, i'm appreciating, i'm feeling grateful
i keep repeating..... but because that's the deep touch that makes me not give up that soon
i used to be afraid of driving, i drive to work everyday now
(although still got some dangerous scenes sometimes)
but i know i'm becoming a better person everyday
and i'm happy for myself now, although there are a lot of unhappy things everyday
be tough, be strong, be cheerful, be GRATEFUL,
this is what i want to achieve in my life~
------------------- THE END -----------------------
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